We believe that privacy is an important individual right, and we will endeavour to abide by the Australian Privacy Principles (“APPs”), as set out in the Privacy Act 1988, to that end.
In this policy:
2. COLLECTION OF PERSONAL INFORMATION
Depending on the purpose for which we collect information from you, the personal information we collect or hold may include your name, current and previous addresses, telephone or mobile phone number, email address, and any other personal information you or a person ostensibly authorised by you submits to us, as well any other information that we consider is necessary (such as information about your opinions) to perform our functions and activities. The nature of personal information collected from you will depend on the purpose for which it is being collected.
We collect your
personal information for the primary purpose of conducting our business, which
We will not otherwise
disclose personal information we collect from you without your permission,
unless disclosure is:
Where reasonably possible, we will collect your personal information directly from you. We will not use Government Identifiers, such as a driver’s licence or Medicare number, as our own identifier for you.
3. INFORMATION FROM THIRD PARTIES
4. USE AND DISCLOSURE OF PERSONAL INFORMATION
We use and disclose
personal information for the purposes for which we collect that personal
information, any directly related purpose or for purposes which are related to
one of our functions or activities. We will not disclose your personal
information in other circumstances unless one of the following applies:
Some of your personal information may be transferred, stored, processed, used or disclosed overseas by us.
Accordingly, for the
purpose of providing or offering services and benefits to our members, we may
also disclose personal information to organisations such as:
Our contractors and outsourced service providers may disclose your personal information overseas in connection with providing their services to us.
If we disclose personal information to a third party, we will take all reasonable steps to ensure that the third parties do not breach the Australian Privacy Principles in relation to that information.
In the case of email communications that amount to commercial electronic messages, you may also use the “unsubscribe” facility contained in our emails. Once you have unsubscribed from our mailing list, we will refrain from contacting you for that purpose.
5. SENSITIVE INFORMATION
Where we collect, use
and disclose sensitive information about you, we will only do so where it is
reasonably necessary to conduct our business and either:
6. DATA QUALITY AND SECURITY
We will take reasonable steps so that personal information can only be accessed by people properly authorised to have access. We have security access to our premises and control and protection measures regarding our electronic databases, such as usernames and passwords. This is to ensure that the information is disclosed only to the intended person. We will take reasonable steps to ensure that your personal information is stored securely and is protected from misuse and loss and from unauthorised access, modification or disclosure.
Please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorised persons will access or view your personal information.
We cannot ensure that
information you share on the Website or provide to us will not become publicly
available. We are not responsible for third party circumvention of security
measures on the Website or at any of our premises.
We will always try to maintain accurate, complete and up-to-date information about you, so far as it is practicable for us to do so, and will take reasonable steps to update any personal information that we learn is inaccurate, incomplete or no longer up-to-date.
You may request access to the personal information we hold about you by contacting the Member Services Coordinator, 70 Verde Drive, Jandakot WA 6164, Ph: 08 9414 1486, Email: email@example.com. If we determine, having regard to the APPs, that it is either not lawful or not required by law to provide you access to the personal information we hold, we will provide you with a written response within a reasonable period of time, setting out our reasons. If we are otherwise obliged or permitted to give you access to that personal information, we will do so within a reasonable time. We reserve the right to charge you an in excessive fee for giving access.
If personal information we hold about you is incorrect, we will, on your request to correct it or where we are satisfied that the information is inaccurate, out of date, incomplete, irrelevant or misleading, take such steps as are reasonable in the circumstances to ensure that the information is corrected.
However, if you request us to correct personal information that we hold about you and we refuse to do so, we will, to the extent reasonable, provide you a written response as to our reasons.
Where we become aware that we hold personal information that is no longer needed for any purpose for which the information may be used or disclosed, we will reasonable steps to destroy or permanently de-identify it.
7. DIRECT MARKETING
When you provide your personal details to us, you consent to us using your personal information for direct marketing purposes (for an indefinite period).
From time to time, we may contact you with information about products and services offered by us and our related entities and our business partners, which we think may be of interest to you. When we contact you it may be by mail, telephone or email.
Where we use or
disclose your personal information for the purpose of direct marketing, we
We will only ever contact you if you have consented to direct marketing, and you can ask to be removed from our marketing lists at any time by directly contacting us.
We always try to keep our records up to date and remove the personal details of anyone who is no longer a Member of CCF WA.
If you do not wish to be contacted by us, please write to the Member Services Coordinator, 70 Verde Drive, Jandakot WA 6164, Ph: 08 9414 1486, Email: firstname.lastname@example.org.
Members are required to register as users of the Website, by entering a username and password, in order to visit secure areas on the Website. This is to ensure that the information is displayed only to the intended person. You should ensure that your password is kept securely and cannot be discovered by anyone else.
If you access the Website from outside Australia, you accept responsibility for ensuring or confirming compliance with all laws in that jurisdiction that apply to you as a result of that access or any consequent transactions or dealings with us, the Website or other users.
INFORMATION AUTOMATICALLY LOGGED
When you access the Website from a computer, mobile phone, or other device, we may make a record of your visit and logs for statistical and business purposes and we may collect information including: the user’s server address, the user’s domain name, IP address, the date and time of visit, the pages accessed and documents downloaded, the previous site visited, the operating system used and the type of browser used.
We may also track some of the actions you take on the Website such as when you provide information or content to us.
You may be able to change or remove information about your profile that is accessible through the Website, at any time by going to your profile page and clicking “Update My Details”. Information will be updated immediately.
In the case that you are unable to edit your personal information, or if you would like to remove your profile from our website, please contact Member Services Coordinator, 70 Verde Drive, Jandakot WA 6164, Ph: 08 9414 1486, Email: email@example.com to have the information amended.
Removed and deleted information may persist in backup copies for up to 90 days, but will not be available to others.
Where the Website contain links to other websites, we do not control those websites, and we are not responsible for the privacy practices of the content of such websites. We do not take responsibility for the content in, or currency of, any externally linked sites. The inclusion of any link within the Website does not imply endorsement by us of the linked site, nor does it suggest any relationship with the organisation linked.
9. HOW TO CONTACT US ABOUT YOUR PRIVACY
If you want further information on how we handle your personal information, want to find out about or update the personal information that we hold about you, or if you want to complain about a possible breach of privacy and our compliance with the APPs, please contact the Manager - Finance and Compliance, 70 Verde Drive, Jandakot WA 6164, Ph: 08 9414 1486, Email: firstname.lastname@example.org.
We will attempt to co-ordinate an investigation of any complaint and any potential resolution of a complaint.
If you are dissatisfied with our resolution to any privacy concern that you have, or if want more information on privacy, please refer to the Office of the Australian Information Commissioner’s website: www.oaic.gov.au.
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11. CHANGES TO THIS POLICY